Shipping policy
Order Processing
We strive to process and ship all orders as quickly as possible. Most orders are expected to be delivered within 2 to 3 business days from the date of purchase. Processing times may vary during peak seasons, festivals, or unforeseen circumstances.
Shipping & Delivery Disclaimer
Saanjh Collectives shall not be held liable for any delay in delivery caused by courier companies, postal authorities, or other third-party logistics providers.
All orders will be delivered to the shipping address provided by the buyer at the time of purchase. Please ensure your address and contact details are accurate to avoid delays or failed deliveries.
For digital communications (order confirmation, delivery confirmation, or service access details), notifications will be sent to the registered email address provided during account creation or checkout.
Shipping charges, if applicable, are non-refundable under any circumstances.
Order Tracking
Once your order has been dispatched, you will receive a tracking ID via email or SMS (where applicable) to help you monitor your shipment.
Note: Delays may occasionally occur due to factors beyond our control (e.g., natural disasters, strikes, pandemic restrictions, or courier operational issues). We appreciate your patience and understanding in such cases.