Privacy policy

1. Introduction

Welcome to Saanjh Collectives (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase at saanjhcollectives.in (“the Site”).

2. Definitions

Personal Data: Information that can identify you directly or indirectly (e.g., name, email, billing address).

Processing: Collection, storage, use, disclosure, or deletion of Personal Data.

3. Information We Collect

Directly from You: When you register, place orders, subscribe to emails, or contact us, we collect name, email, phone number, shipping/billing address, and payment-related details.

Automatically: We collect device identifiers, IP address, browser type, pages visited, referral URLs, language preferences, and other analytics data.

From Third Parties: Services, such as Shopify, payment gateways, or marketing platforms, may share or enrich data in accordance with their own policies.

4. How We Use Your Information

We use your Personal Data to:

Process orders, payments, and delivery

Provide customer support and respond to inquiries

Send promotional materials (only if you've consented)

Improve our products, Site, and user experience

Comply with legal requirements

5. Legal Basis for Processing

Contractual Necessity: To carry out your orders and fulfill our obligations.

Consent: For marketing emails or newsletters (opt-in and with the option to opt-out).

Legitimate Interests: Improving Site security and functionality.

Legal Obligation: Compliance with Indian laws such as the IT Act, 2000.

6. Cookies & Tracking Technologies

Our Site, through Shopify and analytics tools, uses cookies and similar technologies to:

Keep you logged in, remember preferences, and simplify navigation

Analyze Site traffic and understand user behavior

Deliver tailored marketing (only if you opt in)

7. Sharing & Disclosure of Your Data

We may share your Personal Data with:

Service Providers: Such as Shopify, payment processors, shipping partners, email platforms—only to the extent needed.

Legal Authorities: If required by law or to protect our legal rights.

Corporate Changes: In the event of a merger, acquisition, or sale, Personal Data may be transferred, subject to confidentiality obligations.

We do not sell or rent your Personal Data to third parties.

8. Data Retention

We retain your Personal Data as needed to fulfill the purposes listed in this policy and as required by Indian law. Generally:

Order-related details: Retained for legal/tax purposes (typically 5–7 years, per Indian accounting standards).

Marketing data: Retained until you opt out or withdraw consent.

Analytics data: Retained in aggregate or anonymized form indefinitely to improve our services.

9. Data Security

We implement reasonable technical and organizational measures to protect your data (e.g., SSL encryption, secure hosting via Shopify). However, no method of transmission or storage is 100% secure—use the Site at your own risk.

10. Your Rights

Under applicable law, you may have the right to:

Access, rectify, or delete your Personal Data

Object to or restrict processing

Withdraw consent (for marketing communications)

Lodge a complaint with a supervisory authority in India

To exercise these rights, please contact us via the details below. We’ll respond within a reasonable timeframe as required by law.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from minors. If we learn of such collection, we will delete it immediately.

12. Third-Party Links

The Site may contain links to external websites. This Privacy Policy does not apply to those sites. Please review their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. We’ll reflect the revision date at the top of this page, and if changes are significant, we may notify you via email or Site notifications.

14. Contact Us

For questions, concerns, or access requests, reach out to us at:

 Email: contact@saanjhcollectives.in
 Website: https://saanjhcollectives.in